Test Bank For Introduction to Healthcare Quality Management, Third Edition Patrice L. Spath

Introduction to Healthcare Quality Management explains the basic principles and techniques of quality management in healthcare.

BRIEF CONTENTS
Foreword …………….xv
Preface ………………xvii
Chapter 1 Focus on Quality …………………………….. 1
Chapter 2 Quality Management Building Blocks . 13
Chapter 3 Measuring Performance ………………….. 35
Chapter 4 Evaluating Performance ………………….. 79
Chapter 5 Continuous Improvement …………….. 119
Chapter 6 Performance Improvement Tools ……. 143
Chapter 7 Improvement Project Teams ………….. 175
Chapter 8 Improving Patient Safety ………………. 193
Chapter 9 Achieving Reliable Quality and Safety ………………………………………… 225
Chapter 10 Managing the Use of Healthcare Resources …………………………………. 249
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viii B r i e f C o n t e n t s
Chapter 11 Managing Quality in Population Health Care……………………………… 281
Chapter 12 Organizing for Quality …………………. 301
Glossary …………… 327
Index ………………… 343
About the Author ……………………………………….. 359