Test Bank For Operations Management: Processes and Supply Chains, 13th edition Lee J. Krajewski

1. Using Operations to Create Value
    Supplement A: Decision Making

PART 1: MANAGING PROCESSES
2. Process Strategy and Analysis
3. Quality and Performance
4. Lean Systems
5. Capacity Planning
    Supplement B: Waiting Lines
6. Constraint Management
7. Project Management

PART 2: MANAGING CUSTOMER DEMAND
8. Forecasting
9. Inventory Management
    Supplement C: Special Inventory Models
10. Operations Planning and Scheduling
      Supplement D: Linear Programming
11. Resource Planning

PART 3: MANAGING SUPPLY CHAINS
12. Supply Chain Design
13. Supply Chain Logistic Networks
14. Supply Chain Integration
15. Supply Chain Sustainability