Test Bank For Operations Management: Sustainability and Supply Chain Management, 14th edition Jay Heizer

PART I: INTRODUCTION TO OPERATIONS MANAGEMENT

1. Operations and Productivity
2. Operations Strategy in a Global Environment
3. Project Management
4. Forecasting

PART II: DESIGNING OPERATIONS

5. Design of Goods and Services

• Supplement 5: Sustainability in the Supply Chain

6. Managing Quality

• Supplement 6: Statistical Process Control

7. Process Strategies

• Supplement 7: Capacity and Constraint Management

8. Location Strategies
9. Layout Strategies
10. Human Resources, Job Design, and Work Measurement

PART III: MANAGING OPERATIONS

11. Supply Chain Management

• Supplement 11: Supply Chain Management Analytics

12. Inventory Management
13. Aggregate Planning and S&OP
14. Material Requirements Planning (MRP) and ERP
15. Short-Term Scheduling
16. Lean Operations
17. Maintenance and Reliability